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SureHome Privacy Policy

SureHome (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thesurehome.com, use our booking services, or communicate with us.

 

By using our website or services, you consent to this Privacy Policy.

 

1. Information We Collect

 

We collect information to provide you with reliable, secure, and personalized services. The types of information we may collect include:

Personal Information

  • Name, phone number, and email address

  • Home address or property location (for scheduling visits)

  • Payment information when deposits or services are booked online

  • Any details you voluntarily share via our contact forms, emails, or calls

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address and browser type

  • Device information and usage data (pages visited, time spent)

  • Cookies and similar technologies (see Section 6 below)

 

2. How We Use Your Information

 

We may use your information to:

  • Schedule and manage appointments or home visits

  • Process deposits, payments, and refunds

  • Communicate with you regarding services, updates, or inquiries

  • Send important safety notices or promotional materials (if you opt-in)

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

 

3. How We Share Your Information

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We do not sell or rent your personal information.
We may share limited information only when necessary to:

  • Process payments through secure third-party payment providers

  • Send booking confirmations or updates via Wix or integrated scheduling tools

  • Comply with legal obligations or respond to lawful requests

All partners and vendors are required to maintain the confidentiality and security of your information.

 

4. Data Retention

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We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve any disputes.

 

5. Your Privacy Rights

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Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Request a copy of your information

  • Opt-out of promotional communications at any time

To exercise these rights, contact us using the information below.

 

6. Cookies and Tracking Technologies

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Our website may use cookies to enhance your browsing experience.
Cookies help us remember your preferences and measure site performance.
You can adjust your browser settings to decline cookies, but some features may not function properly.

 

7. Data Security

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We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

 

8. Children’s Privacy

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Our services are intended for adults. We do not knowingly collect personal information from children under 18.
If we learn that we have collected such data, we will delete it immediately.

 

9. Updates to This Policy

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We may update this Privacy Policy periodically.
All changes will be posted on this page with an updated “Effective Date.”

 

10. Contact Us

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If you have questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

 

SureHome
Gilbert, Arizona
📧 info@thesurehome.com
📞 (702) 324-8408
🌐 www.thesurehome.com

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